The DAKCS Sting Collection System for account entry, automated letter processing, collector handling and time management, report generation and agency performance analysis.
DAKCSNET Data Processing for Automated Skip Tracing, Debtor Scoring, Credit Bureau Access and Account Reporting, Bankruptcy Updating and Claim Filing, Employment Screening & Verification, Criminal Records processing, and many, many more batch and online services designed for production and efficiency.
Pay Data Center 4 U featuring 24 Hour/On Line Patient and Debtor Access to Credit Card, ACH Debit, Check BY Internet, and Check By Phone services for convenience and urgency.
Electronic Data Interface (EDI) for bi-directional real time and batch exchange of data and account related information including payment transactions, patient and collector notes, adjustments and settlements, contractual discount and charity updates, and much more.
Global Connect and VIC Dialing Platforms for predictive and power dialing campaigns, Interactive Voice Response communication, and outbound messaging to compliment our collection staff’s efforts and drive employee production.
CPE is also available for our client’s use in credit risk analysis, review and evaluation of billing and collection strategies, debtor segmentation, and portfolio valuation.
“The RAC” – Remote Access Collection Processing for uninterrupted, on-line, fulltime staffing of all CBS Call Centers via telecommute and virtual office access utilizing fully trained, FDCPA and HIPAA Compliant, English & Spanish speaking collectors, located in The United States of America.
All CBS Call Centers have proudly partnered with DAKCS Software Systems to provide us the latest industry technology and up-to-the minute automated collection processes for the most efficient handling of accounts and recovery of our client’s money.