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Credit Bureau Systems is a comprehensive Revenue Cycle Management company founded in 1952 as a credit reporting bureau and small scale collections service. Throughout the years, Credit Bureau Systems has diversified and evolved into seven operating divisions, delivering solutions for Revenue Cycle Management, as well as medical coding, account billing, patient finance loan servicing, insurance filing & follow up, and self-pay debt recovery. Now operating nationally, Credit Bureau Systems is committed to supporting communities by instilling their core values of integrity, compliance, respect, service, charity, learning and accountability.

Our philosophy is based on a commitment to provide our customers with the highest quality service; we strive to deliver results that exceed expectations. We have a long track record of operational excellence and offer a full complement of servicing capabilities for every engagement.

Now operating in 24 states across the nation, Credit Bureau Systems, Inc. currently employs nearly 400 people and is poised to grow further, as plans to expand their Paducah campus are in the works for 2017.

By instilling their core values of integrity, compliance, respect, service, charity, learning, and accountability, Credit Bureau Systems, Inc. has found success by promising to deliver the highest quality service and deliver results that exceed expectation.

  • 1952
    In 1952, The Credit Bureau of Paducah began operating out of what was then the Citizens Bank building on Broadway in Downtown Paducah. With only six employees, they offered credit reporting and small scale collection services to the local businesses. In 1976, the firm expanded services by growing collection services in several industry segments including healthcare.
  • 1984

    By 1984, the company revised its name to Credit Bureau Systems, Inc. and expanded regional credit reporting and collection services across markets including Tennessee, Kentucky, Illinois, and Missouri. Their headquarters had since moved from their Kentucky Avenue office into what was then the Hilliard Lyons Building.

  • 1986

    In 1986, CBS introduced its hospital early-out services under a trade name of “Accounts Billing Service” (ABS). The strategy was to align specialty services by niche to promote operational focus. Their objective was to provide customized billing solutions that would dramatically improve the recovery of the patient portion of medical accounts. Now, more than 30 years later, ABS is still committed to supporting healthcare providers who care for and improve the health and well-being of their communities.

  • 1991

    In 1991, CBS began physician billing services under the trade name “Medical Accounts Receivable Systems” (MARS). MARS began by offering full revenue cycle management services for physicians and non-traditional providers. MARS has found success through maximizing cash recoveries through the provision of timely, accurate and cost effective services.

  • 1992

    In 1992, CBS’ “Collection Services Division” (CSD) experienced dramatic growth by virtue of contracts with HCA Columbia & HealthTrust, performing bad debt collection services for 27 hospitals in seven states. These contracts allowed Credit Bureau Systems, Inc. to expand further, employing 80 employees in the years to come.

  • 2005

    In 2005, CBS launched “Ambulance Medical Billing” (AMB) to support ambulance and emergency medical billing needs. Following a recent merger with the National Reimbursement Group of Macon, Georgia, AMB became one of the five largest Ambulance Billing entities in the nation. Today, AMB is regarded as the third largest ambulance billing company by volume in America.

  • 2011

    In 2011, CBS expanded early-out billing to segment insurance claims follow-up and denial management on behalf of hospitals and healthcare shared service centers. “Health Insurance Recovery Solutions” (HIRS) was born. HIRS provides the experienced and trained personnel to quickly address denials and unpaid insurance receivables in order to accelerate cash flow, reduce write-offs resulting from untimely filing, and identify the patient’s portion in order to begin the billing cycle.

    CBS also developed their internal coding services into a separate division in 2011, creating US Coding Services to fulfill coding needs in the healthcare industry. US Coding Services offers Coding, Compliance, Consulting, and Educational Services by personnel operating right here in the USA.

  • 2016

    In 2016, CBS pilots Healthcare Affordable Repayment Plans (HARP) within ABS to offer alternative payment methods for patients in response to high deductible insurance plans and their impact on healthcare providers. HARP differs from other factoring, banking, or patient paid repayment plans by offering the provider free servicing and up to 25% of revenues as an income source.