1. Is your current gross Accounts Receivable greater than 2.5 times your average monthly gross charges?

YES
NO

2. Do you currently have the ability to access your patients account seven days a week - 24 hours a day from your office or other location?

YES
NO

3. Do you have an open invitation from your current billing vendor to visit their office at any time?

YES
NO

4. Do you currently, or does your vendor, record all calls to the customer service department and can they send a recording of the call for you to listen to within 30 minutes of your request?

YES
NO

5. Are you currently working in a paperless environment where anyone in the billing function can access the images of your patients account records in a matter of seconds?

YES
NO

6. Does your billing service perform coding using certified coders?

YES
NO

7. Do you know the source of all denials that are received from third party payers?

YES
NO

8. Do you use an industry leader in telephony services to call on small balance accounts?

YES
NO

9. Do you currently have a Practice Management Consultant assisting you in analyzing your practice results and bringing ideas on how to increase your revenue?

YES
NO

10. Do you know if your practice is in Compliance with OIG regarding the documentation of the services you have performed and the operations of your office?

YES
NO