Executive Team


Lloyd Ledet

President & CEO, Credit Bureau Systems, Inc.

Mr. Ledet is a 32 year veteran of the Revenue Cycle Management industry with concentrated experience in Accounts Receivables Management (ARM) & Business Process Outsourcing (BPO). He has direct oversight experience with large outsource engagements ranging from 25-350 FTE and both domestic & nearshore operations. Prior to moving into his current role, Mr. Ledet served as Chief Operating Officer for 3 ½ years. He is active in client acquisition and responsible for financial performance of all functional service divisions.


Will Edwards

Chief Operating Officer, Credit Bureau Systems, Inc.

Mr. Edwards has amassed 19 years of diversified Revenue Cycle Management experience while managing several divisions within Credit Bureau Systems. He has served as a consultative voice to clients by offering creative solutions. For example, in 2017 he helped design and launch “HARP” (Healthcare Affordable Repayment Plans) – a patient friendly repayment program to address the problem of increasing out-of-pocket patient obligations and extended repayment timelines caused by high deductible insurance.

Mr. Edwards is knowledgeable in all aspects of compliance, regulation, contact call support, and billing operations. He is responsible for all divisions and approximately 400 employees.

Michael Lavender

Michael Lavender

Chief Financial Officer, Credit Bureau Systems, Inc.

Mr. Lavender is Certified Public Accountant (CPA) with a Master of Accountancy from the University of Alabama and Bachelor of Accounting from West Alabama University. For the past 6 years, he has served as Audit Manager for Crowe LLP, one of the largest public accounting, consulting, and technology firms in the United States. Prior to joining Credit Bureau Systems, he managed teams responsible for financial accounting & reporting, special audits, risk mitigation, mergers & acquisition, business process analysis, and complex accounting and tax issue resolution.

Mr. Lavender is responsible for Financial & Accounting oversight for all operating divisions at Credit Bureau Systems, Inc.


Gary Lee

Chief Technology Officer, Credit Bureau Systems, Inc.

Mr. Lee is responsible for all IT and Telecommunications functions of Credit Bureau Systems. He has 34 years of experience in the Information Technology field and his team is integral to most client engagements for the company. He has proven expertise in research, development, management and implementation of cost-effective solutions in large, complex IT infrastructures. He is knowledgeable in many facets of computer and network operations including WAN/LAN network design and implementation, security (internal and external), developing policies and procedures, disaster recovery, technology research, Data Center construction and operation, and building effective relationships with vendors, customers and peers.

Melissa Prigge

Melissa Prigge

Director of Human Resources & Accounting

Ms. Prigge has 18 years of HR & Accounting experience. She holds dual certifications in human resources through SHRM-CP (Society for Human Resources Management Certified Professional) and SPR (Professional in Human Resources) from The HR Certification Institute. Prior to joining Credit Bureau Systems, Ms. Prigge was the McCracken County (KY) Treasurer where she oversaw, administered, and helped plan budgets in excess of $26 million annually and at CBS plan budgets exceed that level annually. Her HR & Accounting teams have overseen multiple annual audits, financial reporting, and system upgrades/conversions for payroll, human resources, and 401K administration.

Rachel Rea

Rachel Leigh

Director of Compliance

Ms. Rea leads Compliance for all Divisions. She holds multiple degrees including a Juris Doctorate. She is a member of and certified through several professional organizations including: Healthcare Financial Management Association, ACA, and IA Compliance Professionals. Her team provides HIPAA oversight, policy training, telephone monitoring, biller/collector certifications, and internal audit functions. Specialty client trainings have been provided on UDAAP and 501r compliance as our Compliance team continually works to educate and resolve challenging regulatory issues impacting the healthcare services community.