Executive Team


Lloyd Ledet

President & CEO, Credit Bureau Systems, Inc.

Mr. Ledet is a 32 year veteran of the Revenue Cycle Management industry with concentrated experience in Accounts Receivables Management (ARM) & Business Process Outsourcing (BPO). He has direct oversight experience with large outsource engagements ranging from 25-350 FTE and both domestic & nearshore operations. Prior to moving into his current role, Mr. Ledet served as Chief Operating Officer for 3 ½ years. He is active in client acquisition and responsible for financial performance of all functional service divisions.

Michael Lavender

Michael Lavender

Chief Financial Officer, Credit Bureau Systems, Inc.

Mr. Lavender is Certified Public Accountant (CPA) with a Master of Accountancy from the University of Alabama and Bachelor of Accounting from West Alabama University. For the past 6 years, he has served as Audit Manager for Crowe LLP, one of the largest public accounting, consulting, and technology firms in the United States. Prior to joining Credit Bureau Systems, he managed teams responsible for financial accounting & reporting, special audits, risk mitigation, mergers & acquisition, business process analysis, and complex accounting and tax issue resolution.

Mr. Lavender is responsible for Financial & Accounting oversight for all operating divisions at Credit Bureau Systems, Inc.

Michael Rich

Michael Rich

Chief Technology Officer, Credit Bureau Systems, Inc.

Mr. Rich assists with administration of all Information Technology and Telecommunication functions for Credit Bureau Systems. He has over 26 years of experience in Information Technologies and Telecommunications with a proven track record of troubleshooting, research and development, planning, client fulfillment, and designing network and system infrastructure. Prior to joining CBS, he was director for a team of network and system engineers for a top 50 Managed Service Provider (MSP) with responsibility for hundreds of diverse service clients and critical infrastructure. He is known for cultivating strong business relationships, customer service skills, and technical acumen.

Melissa Prigge

Melissa Prigge

Director of Human Resources & Accounting

Ms. Prigge has 18 years of HR & Accounting experience. She holds dual certifications in human resources through SHRM-CP (Society for Human Resources Management Certified Professional) and SPR (Professional in Human Resources) from The HR Certification Institute. Prior to joining Credit Bureau Systems, Ms. Prigge was the McCracken County (KY) Treasurer where she oversaw, administered, and helped plan budgets in excess of $26 million annually and at CBS plan budgets exceed that level annually. Her HR & Accounting teams have overseen multiple annual audits, financial reporting, and system upgrades/conversions for payroll, human resources, and 401K administration.

Rachel Rea

Rachel Leigh

Director of Compliance

Ms. Rea leads Compliance for all Divisions. She holds multiple degrees including a Juris Doctorate. She is a member of and certified through several professional organizations including: Healthcare Financial Management Association, ACA, and IA Compliance Professionals. Her team provides HIPAA oversight, policy training, telephone monitoring, biller/collector certifications, and internal audit functions. Specialty client trainings have been provided on UDAAP and 501r compliance as our Compliance team continually works to educate and resolve challenging regulatory issues impacting the healthcare services community.